FREQUENTLY ASKED QUESTIONS
Your sales receipt will be dispatched to your chosen email address. You will also have the option of checking you order details in the Orders section of the "My Account" dashboard.
We want you to be happy when placing and receiving an order from us and for your peace of mind and protection, we offer returns on our products up to 5 days after receipt for a full refund of the product cost, not including any delivery charges.
If you would like to return any product to us, it should be in its original condition and you must contact us to make us aware of your return.
If your item is faulty, please let us know as soon as you discover the fault (ideally up to 5 days) so we can assess the problem and offer any suggestions on how we will rectify this.
You can expect a refund in the same form of payment originally used for the purchase within 5 days of us receiving your return.
We can deliver to practically anywhere in the UK. We aim to deliver your order in 5 – 10 working days after payment. However, some delivery may incur an additional charge for “Highlands and Islands”.