We can deliver to practically anywhere in the UK. We aim to deliver your order in 5 – 10 working days after payment. However, some delivery may incur an additional charge for “Highlands and Islands”. You will be contacted following an order for payment of any additional charges and you will be given the option to cancel your order for no extra charge, should you not wish to proceed. If your delivery address is outside of the United Kingdom, please contact us prior to placing your order so a delivery quote can be given.
The delivery dates we provide are purely indicative and are not guaranteed, although we will make every effort to deliver on any date provided. We will make every possible attempt to ensure you are supplied with goods at the earliest convenience should there be any issues. Collections also can be carried out from our main warehouse during our opening hours, details of our location can be found on the contact us section of the website.
We want you to be happy when placing and receiving an order from us and for your peace of mind and protection, we offer returns on our products up to 5 days after receipt for a full refund of the product cost, not including any delivery charges. If you would like to return any product to us, it should be in its original condition and you must contact us to make us aware of your return.
If your item is faulty, please let us know as soon as you discover the fault (ideally up to 5 days) so we can assess the problem and offer any suggestions on how we will rectify this. You can expect a refund in the same form of payment originally used for the purchase within 5 days of us receiving your return.